Frequently Asked Questions
Everything you need to know about your Huxbaby order
What sizes do you offer for children's apparel?
Our collection caters to newborns up to size 8. Please refer to our detailed size guide on each product page to ensure the perfect fit for your little one.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all full-priced items. Products must be in their original condition, unworn, and with all tags still attached to be eligible for a refund.
Are your materials sustainable and safe for babies?
Yes, we prioritize the use of GOTS certified organic cotton and non-toxic dyes to ensure our clothing is soft on delicate skin and kind to the planet.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make changes, though we cannot guarantee modifications once the order is in the warehouse.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.